Shipments inside the UAE have a cost of 30AED. Please expect them to arrive between 2 to 4 business days. While all international orders will be shipped via DHL Express within 2-5 business days.
We ship worldwide with DHL Express. Please allow 24-48 for your order to be processed. Tracking information will be automatically sent to your email one the order is shipped.
Unfortunately, we cannot control any customs charges or import duties which are applied on your package by your local customs.
Our shipping partners are DHL Express and ARAMEX
Please contact us to email@example.com with your order details and correct shipping address as soon as possible. Please consider that if we have already shipped your order we will not be able to update the address.
Please contact us at firstname.lastname@example.org. Please consider we do not accept returns, exchanges or refunds more than 14 days after the order has been received.
MY ORDER INFORMATION
Yes. Once your order has been dispatched from our facility you will automatically receive a tracking number to your email.
If you didn't receive the tracking number after 2 days of placing the order please contact us at email@example.com
In the rare case this happens, please contact us at firstname.lastname@example.org. We will be arranging a free collection from you.
Email us at email@example.com within 10 hours of the order being placed. If you fail to email us, wait for the order to arrive and once delivered send it back to us.
Put the answer of Frequently Asked Questions here to help customer get more info about your product / service. It will increase reliability for your store as well as help you save a lot of time to answer repeated question from your buyer
We accept both debit cards and credit cards, as well as PayPal